Last updated on November 25, 2023.

PRIVACY POLICY

Maid Of New York, Inc. (“Maid Of New York” or “we,” “us,” or the “Company”) is dedicated to safeguarding your privacy. This “Privacy Policy” explains our approach to handling the personal information (as defined below) that we gather from users of our website (“Site“) and our services (“Services“). Any capitalized terms not defined in this privacy policy are in the Maid Of New York “Terms of Service Agreement.” Please note that this privacy policy pertains solely to information collected through our Site and does not cover information collected offline.

MAID OF NEW YORK, INC. PRIVACY POLICY | YOUR PRIVACY RIGHTS

USER CONSENT

By providing personal information through our website or services, you are acknowledging and consenting to the terms outlined in this privacy policy, including the processing of your personal information in accordance with its provisions.

A NOTE ABOUT CHILDREN

We do not knowingly collect personal information from visitors under the age of 13. If a child has provided us with personal information, a parent or guardian may request its deletion.

ANONYMOUS INFORMATION

We maintain server logs that anonymously capture website usage details without identifying individuals. Additionally, we gather and retain specific administrative and traffic information related to website usage, either directly or through a third party. This information encompasses IP addresses, access times and dates, visited web pages, search queries, referring website addresses, and similar details.

USE OF COOKIES

Similar to other websites, we utilize cookies to store data on your computer or handheld device when you browse specific web pages. These cookies are used to monitor and enhance your experience on our website. Additionally, please be aware that cookies from third-party advertisers, which are beyond our control, may also be received when you visit our website and are not governed by this privacy policy. If you prefer, you have the option to adjust your browser settings to disable cookies.

USAGE OF PERSONAL INFORMATION

We leverage the data we collect to tailor our services to your specific needs and ensure your satisfaction. This includes managing your account, maintaining accurate records, and safeguarding against fraudulent activities on our website.

Here are the types of information we gather for these purposes:

(a) Contact details, including your name, phone number, email address, physical address, and zip code.

(b) Property specifics, such as the number of bedrooms, bathrooms, and types of appliances in your home.

(c) Financial details, like billing address and credit card information (comprising card type, number, expiration date, and CVV).

More information about card payments:

While users have the option to submit credit card or other payment card information for services on the Maid Of New York website, the company does not directly receive this sensitive data. Instead, payment card information is securely transmitted to a third-party payment card processor, Stripe, via an industry-standard secure socket layer (SSL) encrypted Internet connection. Stripe then communicates the payment status to Maid Of New York without disclosing the payment card details. For more information on how Stripe handles privacy, please refer to their privacy policy available here.

USE OF ANONYMOUS INFORMATION

We utilize anonymous information to gain insights into website usage patterns and enhance the overall user experience.

ADVERTISING

We may utilize your internet usage data and personal information to provide tailored advertisements or personalized content to you.

LEGAL DISCLOSURES

We will only use or disclose personal information as required by law or when we believe it is our moral and social obligation to do so.

STEPS TAKEN TO KEEP PERSONAL INFORMATION SECURE

We ensure the secure transmission of personal information from your mobile device or computer to our servers, where it is collected and stored with the utmost care. Our robust security measures safeguard this data against loss, theft, unauthorized access, disclosure, copying, use, or modification, providing you with peace of mind regarding the protection of your personal information.

KEEP YOUR ACCOUNT DETAILS CONFIDENTIAL

You are solely responsible for the security and confidentiality of your password and account. Additionally, all activities conducted under your account are your responsibility. Please notify us immediately in the event of any unauthorized account usage.

TERMINATION AND SUSPENSION

Maid Of New York, Inc. reserves the right to terminate or suspend your service if you violate any terms of this agreement or any policies posted by Maid Of New York, Inc. on the service, or if Maid Of New York, Inc. determines that you have engaged in inappropriate or offensive behavior. If your right to use the service is terminated or suspended for any of these reasons, you will not be entitled to a refund of any unused balance in your account. Maid Of New York, Inc. also reserves the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress. Maid Of New York, Inc. may terminate or suspend your right to use the service at any time, for any reason or no reason, by providing you with written or email notice of such termination, and termination will be effective immediately upon delivery of such information.

PRIVACY POLICY UPDATES

In the event of any updates to our privacy policy, we will promptly publish the revisions on this page and adjust the modification date below. Should there be substantial alterations to this privacy policy that impact the utilization or disclosure of your personal information, we will notify you by prominently displaying a notice of the impending changes prior to their implementation, along with the effective date of the modifications.

CONTACT INFORMATION

If you have any comments, questions, or concerns about this privacy policy or the website, please feel free to reach out to us. You can email us at [email protected] or call us at (646) 974-7979.

If you believe that Maid Of New York, Inc. has not upheld this privacy policy, please contact us via email at the address provided above. We are committed to addressing your concerns to the best of our ability.

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Between the hours of 8:30 AM - 6:30 PM.